Are there any conditions I should know about before I use my voucher?
We have a lot of different vouchers. Some will include a discount percentage, while others contain a fixed amount. A voucher may be specific to one restaurant or store or for use at any place. In some other instances, we might promote our app with a dedicated app voucher or provide you with a single voucher that you can use multiple times.
No matter what kind of discount you receive, we'll always make sure to add clear conditions with a visible expiration date. All of our vouchers require an online payment for any remaining amount over voucher amount.
Was this article helpful?
Related articles
How do I get vouchers?
We have a variety of promotions and rewards available to our loyal customers to make sure you have the best experience possible on Lieferando.de. Check out our Points and StampCard...
Can I get a Lieferando.de voucher through Payback?
Yes. You can use your Payback points to claim a Lieferando.de voucher. There is a €10 voucher and a €25 voucher available, both of which can be claimed on Payback’s Prämien Page. Y...
Can I collect Payback points with my Lieferando.de orders?
Yes, you can collect Payback points when you order food on Lieferando.de. Just add your customer number on this page and click ‘Jetzt shoppen’. You will be redirected to Lieferando...
My order was cancelled. What happens with my voucher?
If your order was cancelled, no matter what the reason, we will always make sure that the value of the voucher is returned. Please allow 24 hours for the voucher to recharge. Still...
Why couldn't I use my voucher?
We apologise for the inconvenience. First, please check the expiration date and the 'Terms of use' of your voucher. If that doesn't solve the problem, perhaps something...