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I own a restaurant
I'm a member of the press
I have a marketing proposition
I'm a Takeaway Pay admin
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Placing an order
How do I order?
How do I change my order?
How do I cancel my order?
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How can I pay for my order?
How do I redeem my voucher?
How high are the transaction costs?
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Who responsible for food quality?
How do I rate my order?
The restaurant did not receive my order.
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What happens after I have placed my order?
How long does a delivery take?
How high are the delivery costs?
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What are the advantages of an account?
How do I create an account?
How do I use my account?
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What are points?
How do I collect points?
How many points do I receive?
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What are stamp cards?
I've not received an e-mail with a stamp card.
How can I check the availability of my stamp cards?
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AGBs & Dienste
Terms & Conditions
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What is Food Tracker®?
Where do I find Food Tracker®?
My order didn't arrive on time. How is this possible?
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How is the position of restaurants listed on Lieferando.de organised?
Most important factors (main parameters)
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Takeaway Pay for users
I want my company to subscribe, how does it work?
How can I order using my Takeaway Pay allowance?
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Contactless delivery (Coronavirus)
At Lieferando.de we take the recent global developments related to Coronavirus very seriously
How does the contact-free delivery work?
What if I want to pay cash?
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Tip the courier
Do I have to tip?
How do I tip the courier using the new feature?
I want to leave a tip using the online tipping feature. How much should I tip?
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