I didn't receive an activation email.

Once your company administrator has activated your balance, you will receive an activation email within an hour. If you can't find it, please check your spam folder. Still nothing? Check with your administrator if your account has been added correctly.

Was this article helpful?

Related articles

Where can I see how much Lieferando Pay balance I have?
You can view your Lieferando Pay in the Lieferando Pay section in the settings menu. You must be logged in to view your account. If you are not able to view it, please make sure yo...
Read more
There’s a sticker on the card that says, ‘Use at selected locations only’. What does this mean?
The card is limited to establishments that sell prepared meals and beverages, such as restaurants, cafes and bakeries. It cannot be used in locations that sell other items, such as...
Read more
Are the purchases I make with my card visible to my employer?
No, your employer will not be able to see what you have purchased with your card.
Read more
I can't sign into my account. What should I do?
If you are the administrator, you can connect to the admin portal here at Lieferando Pay . Your Lieferando Pay balance can be found in your Lieferando.de account. If you are havi...
Read more
Should I connect my balance to my existing account or should I create a new account?
That’s up to you and your employer. Some people prefer to connect their Lieferando Pay allowance to their professional email if their company provides the allowance. Your employer ...
Read more
Couldn't find what you were looking for?