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Offers and benefits

Offers and benefits

Points programme

Offers and benefits

Stamp cards

What are StampCards?

Where can I find my stamps and vouchers?

I didn't receive a stamp or voucher after I ordered.

I collected stamps, but the place stopped using StampCards. What now?

I have a voucher for a restaurant or store, but it's no longer on Lieferando.de.

Points programme

What is the Points programme?

How many points do I receive with my order?

Where can I see my points?

Why didn’t I receive points for my last order?

How can I redeem my points for an offer?

I didn't receive my offer.

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Gift card

Where can I buy gift cards?

My order was cancelled. What happens with my gift card?

Can I reload my gift card with more money?

How many orders can I place with one gift card?

What happens when there isn't enough credit on the gift card to pay an order fully?

My recipient hasn't received the gift card. What should they do?

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Vouchers

How do I get vouchers?

Are there any conditions I should know about before I use my voucher?

Why couldn't I use my voucher?

My order was cancelled. What happens with my voucher?

How do I redeem a voucher?

How can I purchase a voucher?

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